Data Protection Policy
Introduction
• Crowned Education is committed to protecting the rights of individuals to privacy with regard to the processing of personal data
• It is necessary for Crowned Education to process personal data in the normal and proper conduct of academic and business operations
• Such processing will be conducted fairly and lawfully in accordance with the Data Protection Act 1998
• If you have a query regarding the accuracy of your personal data then your query will be dealt with fairly and impartially
General use of personal data
• Crowned Education holds data on: prospective, current and former students; prospective, current and former staff; other business and academic contacts; and other individuals interested in the organisation
• This personal data is held in a variety of formats, electronic and manual
• The processing of personal data is subject to the rules laid down under the Data Protection Act 1998. Your personal data will be used only for proper purposes that are considered by Crowned Education to be for your benefit
• For students this will include (but not be restricted to) monitoring academic performance, statistical reporting, awarding qualifications and the provision of general academic and business services
• For staff this will include (but not be restricted to) the conduct of normal business management and employment matters
• For other individuals this will include (but not be restricted to) the normal conduct of academic and business relationships
• The protection of your personal data will be governed by the provisions of the Data Protection Act 1998. Access to your data will be restricted to those personnel to whom it is necessary for proper purposes
• Crowned Education will not sell your personal data to third parties. Your personal data will only be transferred to third parties where this is for proper purposes related to academic and business matters, for example where this is required by professional bodies or where it is necessary for the delivery of services by third parties to you
The principles of data protection
There are eight Data Protection principles set out under the Act. In summary they are that personal data should be:
1. obtained and processed fairly and lawfully
2. held and used only for specified purposes
3. adequate, relevant and not excessive
4. accurate and kept up to date
5. kept only for as long as is necessary
6. processed according to the Act
7. held securely
8. held within the European Economic Area
Consent
• Crowned Education seeks to use your personal data only for the purposes of legitimate interests and, where practicable, with your consent
• For students, it is a condition of acceptance onto Crowned Education courses that you consent to the College processing your personal data. By enrolling, you signify your agreement
• For staff, it is a condition of employment that you consent to Crowned Education processing your personal data. By applying you signify your agreement
• For other individuals, Crowned Education may gather your data during the course of normal academic and business activities. It will be used only for legitimate interests
• You have the right to know what personal data CrownedEducation holds about you and for this to be correct. Procedures for the management of personal data are in place and enquiries may be made as set out below
Student information
• Crowned Education will hold personal data relating to your academic performance and discipline. This data may be released to appropriate third parties including professional bodies, universities, academic partners, employers and prospective employers. This may include providing references on your behalf
• Academic awards are considered to be public information and the names of successful candidates will be published on open pass lists in various media
Confidential references
• You are not entitled to see references provided by Crowned Education on your behalf
• You may be entitled to see references about you received by Crowned Education, although this will depend on whether it compromises the privacy of a third party
Sensitive personal data
• Sensitive personal data is defined under the Act to include such matters as personal beliefs and health
• If Crowned Education holds Sensitive Personal Data about you then this will only be disclosed with your explicit consent or if required by law
Accessing your personal data
• You have the right to see the personal data that Crowned Education holds about you and for that data to be corrected if it is incorrect
• Minor requests about your personal data may be dealt with informally in the course of normal administration, at the sole discretion of Crowned Education. In the first instance, you should contact Student Services or your tutor
• If you wish to make a formal request for access to your personal data then this should be made in writing to Crowned Education Academic Registrar. There is a fee of £10 which must be paid in advance
4. Privacy Policy
We are aware that you may have concerns over disclosing information about yourself to us.
This privacy policy explains, amongst other things, what information we collect about you on this website and the reasons for this.
Overview
Our primary aim in collecting personal information is to provide you with a customised experience on our website - aiming to show you information that is relevant to you.
We also collect information for statistical purposes and to offer you future products and services that may be of interest to you.
Information we collect
• Log file information, including IP addresses. You can visit public areas of the site without identifying yourself or providing any personal information
• tracking IP addresses (the computer's internet address)
• monitoring how long a user spends on the site and which pages he/she visits - this helps us evaluate the use of different parts of the website
As a rule, we don't link IP addresses to anything that can identify you personally, ensuring you can remain anonymous. Nevertheless, we will attempt to use IP addresses to identify a user when we feel it is necessary to protect our services and other users.
Personal data
Any personal data relating to you gathered by us in the registration process or during your use of the service will be recorded and only be used in accordance with our Data Protection Policy.
The website uses various order and registration forms to enable you to request information, products and services.
When you register for the secure sections of our website you will need to provide us with information such as your name, date of birth, e-mail address and password.
Any personal data we collect during registration is designed to allow us to personalise the site for you and give you access the right kinds of information.
If you register, request further information or contact us we may keep a record of that correspondence and incorporate the information it contains into our database(s).
Internet security
The webserver that hosts this site is not used to store personal information of any kind.
Any personal information that you do provide is stored on a separate and secure database server within the Crowned Education's firewall. There is no direct link between this database server and the internet and access is strictly limited to internal Crowned Education IT staff and authorised site administrators only.
Access to certain areas of the site is limited to specific registered user groups only. Registering as an accepted applicant or active is restricted; we will verify your status before granting a user account of this type. If your status changes then your user account may be withdrawn or downgraded to 'general visitor' without further notice.
Whilst we do not directly track or record your usage of this website, in the event that we become aware that site security has been compromised as a result of external activity (including but not limited to external security attacks) we shall take reasonable measures which we deem appropriate. This includes but is not limited to internal investigation and reporting, and notification to and cooperation with law enforcement authorities.
This privacy policy may not apply to you if we believe you are misusing the website or if we are required to disclose information by a court of law or other relevant body.
Third party sites
Please be aware that some of the websites to which we provide links may collect personally identifiable information about you. We do not control these sites and are not responsible for the content or practices of third party websites. This privacy policy does not cover such sites.
